Microsoft365 (AjouO365) App Usage Guide and Troubleshooting

GSIS
2025-04-11
4

1. Supported : Personal PC, mobile, and Windows/Mac OS available

- Not supported: expelled students, graduates, retired faculty and staff, and those who exceeded the capacity limit

※ Before changing to an unsupported status, it is necessary to organize the relevant Microsoft account.

2. Function

- You can install the latest MS Office apps on up to 5 devices including PCs and mobile devices with one account.

- Cloud storage provided (OneDrive: 1GB)

3. How to use

- Web: Portal → AjouO365 (No separate MS login required)

- Microsoft 365 apps (Word, Excel, PowerPoint, etc.): Can be used the same as on the web screen, login required (if not, a message asking for product authentication will appear)

4. How to install the app

1) Portal → AjouO365 → [Install, etc.] → [Install Microsoft 365 App]

* Initial registration is required using a school email account (@ajou.ac.kr), and password is not synchronized with the portal.

2) On the Apps and Devices screen, click [Install Office] → Run the downloaded OfficeSetup.exe file to install.

5. Inquiry

- Technical Support: 'MS Community - Microsoft 365' After checking the existing questions, if there are none, use [Ask a new question >] in the upper right corner.

- Unable to connect, password reset, etc.: Q&A board or email inquiry (aiscenter@ajou.ac.kr)

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아주대학교 국제대학원

아주대학교 국제대학원

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